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Energy Assistance Adjustment for COVID-19 Period

Home Energy Assistance for Utility Bills

(5.21.20) In response to the COVID-19 crisis, the Department of Administration (DOA) has adjusted the eligibility requirements for residents who are seeking heating and electric assistance through the Wisconsin Home Energy Assistance Program (WHEAP).

Under the new rules, eligibility will now be based on the household's previous month of income, rather than the former requirement of the previous three months of income. This move was made to ensure those who are recently affected by the COVID-19 response are able to receive assistance quickly.

The Wisconsin Home Energy Assistance Program (WHEAP) provides a one-time payment to help cover some, but not necessarily all, costs related to heating and electricity. In most cases, the payment is made directly to the utility on the applicant’s behalf.

The amount of assistance is dependent on the household size, income and energy costs. For the COVID-19 period, income eligibility does not count federal and/or state unemployment payments towards income.




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